We truly hope you are satisfied with your purchases. We are proud of our products and stand behind them. If you are not satisfied, please return the items to us in the same condition that they were received, accompanied by the receipt, within 30 days and we will provide you a refund. Shipping and handling charges will not be refunded.
Unless specified otherwise, the quantity of fabric on our website is measured in 1/2 meters. If you order quantity 1, you will receive 1/2 meter...2 you will receive 1 meter. There are no refunds on cut yardage.
T-shirt Quilts and Custom Quilt Making
There are no returns or exchanges on any T-shirt quilts, memory quilts, memorial quilts or other quilts because of the nature of the service. We have worked together on every step of the way with your quilt - Your satisfaction is extremely important to us. Please contact us if there are any issues that have arisen with your quilt and we will do our best to help solve the issue.
Long Arm Quilting Service
Although we guarantee you will love our services, we ask you to please keep in mind that we are human and we do make mistakes. If you are not happy with the results, let us know and we will do everything we can to make it right. We have worked together on every aspect of the finishing your quilt, your way and will always treat your quilt as our own. We take pride in our workmanship.